Privacy Policy

Last updated: 2026/02/19

Overview

Leather Repair Vancouver WA (“we,” “us”) respects your privacy. This policy explains what we collect, how we use it, and your choices when you use our website, forms, and services.

Information we collect

1) Information you provide

  • Name, phone number, email address

  • ZIP code / service area details

  • Photos you upload for an estimate

  • Message details, project descriptions

2) Information collected automatically

  • Basic website analytics (device, pages visited, approximate location, referral source) via tools like Google Analytics (if enabled)

How we use your information

We use your information to:

  • Provide estimates and schedule service

  • Communicate about your request (calls/emails/texts)

  • Route requests to the correct inbox/CRM (e.g., ClickUp automations)

  • Improve the website and customer experience

  • Comply with legal obligations

Photos you upload

Uploaded photos are used to evaluate damage and provide an estimate. We may store them with your request history. We won’t publicly post your photos without your permission.

Email routing & automation

Your requests may be routed to specific inboxes (e.g., estimates@… for consumer requests and quotes@… for commercial/RFP requests) and processed through tools like ClickUp/Zapier for lead management.

Sharing your information

We do not sell your personal information. We may share limited data with:

  • Service providers we use to run the website/forms/CRM (e.g., Squarespace, ClickUp)

  • Legal/authority requests if required by law

  • Contractors or partners only when necessary to fulfill your request (rare)

Communications

If you submit a form, we may contact you by phone, email, or text about your request. You can ask us to stop marketing messages at any time.

Data retention

We keep information only as long as needed to respond, provide service, maintain records, and meet legal/accounting requirements.

Your choices

You can request to:

  • Access or correct your information

  • Delete your information (where legally allowed)

  • Opt out of non-essential communications

Contact

Privacy questions: support@leatherrepairvancouverwa.com